Terms and Conditions

Welcome to Lipia! By using our Point of Sale (POS) platform, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using Lipia, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our services.

2. User Accounts

  • You must provide accurate information when creating an account.
  • You are responsible for maintaining the confidentiality of your account and password.
  • You may manage multiple outlets under one account.
  • You are responsible for all activities that occur under your account.

3. Use of Service

  • Lipia is designed for Kenyan businesses and supports both online and offline operations.
  • You agree to use Lipia only for lawful business purposes.
  • You must not misuse the platform or attempt to access it in unauthorized ways.

4. Payments and Transactions

  • Lipia supports various payment methods, including M-Pesa and card payments.
  • You are responsible for ensuring all transactions are accurate and lawful.
  • All prices and transactions are in Kenyan Shillings (KES) unless otherwise stated.

5. Data and Privacy

  • Your data is stored securely and may be used to improve our services.
  • You are responsible for the accuracy of the data you enter.
  • See our Privacy Policy for more details.

6. Offline-First Functionality

  • Lipia allows you to operate offline; data will sync when you reconnect to the internet.
  • You are responsible for ensuring your device is updated and synced regularly.

7. Termination

  • We reserve the right to suspend or terminate accounts that violate these terms or misuse the service.

8. Changes to Terms

  • We may update these terms from time to time. Continued use of Lipia means you accept the new terms.

9. Governing Law

  • These terms are governed by the laws of Kenya.

10. Contact

For questions or support, contact us at support@lipia.ke or via WhatsApp/phone as listed on our website.


Thank you for choosing Lipia to power your business!